2. Wow Support

When you become a Pet Supplies Plus® franchisee, you are offered a complete package of support services to start your business and keep your pet supplies franchise running. These include:

Site Selection

The Pet Supplies Plus team will work closely with new franchisees to secure the best sites in the selected trade area. Potential pet supply franchise locations are reviewed to determine population, income levels, pet ownership and pet spending indexes for the selected trade area. Traffic, visibility, access, signage and lease terms of the proposed location will also be evaluated.

Store Design and Layout

Once the pet supplies franchise site has been agreed upon and the initial build out is complete, the Pet Supplies Plus design team will layout the store and work with the employees to set and stock the store.

Management and Employee Training

All new franchisees are required to attend four weeks of Pet Supplies Plus management training at the corporate training store in Michigan. The comprehensive training covers all management and operational aspects of a typical Pet Supplies Plus store. Full- and part-time employees are trained at the store level with comprehensive training manuals that are provided by Pet Supplies Plus corporate office.

Buying Power

Pet Supplies Plus franchisees benefit from the buying power of more than 240 Pet Supplies Plus stores. By developing solid relationships with leading manufacturers in the pet supply industry, Pet Supplies Plus franchisees can offer retail customers great values on all their pet supply needs.

Advertising

From pre-opening teasers and grand opening flyers to regular monthly ads, Pet Supplies Plus provides franchisees the necessary on-going support to meet all advertising needs.

Merchandising

Pet Supplies Plus stores carry a broad selection of quality merchandise from the industry’s leading manufacturers and assist franchisees in selecting the right items to carry in their pet supplies franchise store. Pet Supplies Plus creates all store sets and will source approved vendors for products.

POS Hosting

With the Pet Supplies Plus POS hosting system, franchisees have the ability to print tags and signs at the store level. Features of the systems include item file maintenance, retail pricing, delivered costs, shelf signs and labels, store set printing, price verification, scanned inventory and product movement.

Publicity

Pet Supplies Plus will contact the local media to inform them about the Grand Opening of all new stores. Additionally, franchisees are welcome to contact PSP to have press releases sent to the media regarding special in-store events and local media contact lists are also available through the PSP public relations department.

Operational Support

The Pet Supplies Plus team of District Managers regularly visits stores to answer questions, share insights and best practices, and to offer strategies on ways to improve sales and profits.

From day one, the Pet Supplies Plus team is by the side of new franchisees to ensure proper start up of new stores and smooth and consistent operations throughout the life of the franchise.

Pet Supplies Plus - Click Here to Download Hear From Our Franchisees
I have been in the pet industry since 1989. I had retail stores before I became a PSP franchise. Knowing all of the components of a successful operation, I found it only made sense to take advantage of a large system that was already doing the management functions I was doing on a continual basis. In PSP, I found a terrific group of individuals that were very easy to work with.
Dave O'Brien, Pet Supplies Plus Franchisee since 2002, Minnesota